Order Processing

Thank you for your interest in the Hotel-Supply.pl offer.

We make every effort to ensure that all orders are processed efficiently and delivered on time.

How does the order process work?

1. Add the selected products to your shopping cart and place your order.
2. Once your order has been submitted, you will receive an automatic confirmation at the e-mail address provided.
3. After verifying your order, we begin preparing it for shipment.
4. Once your parcel has been handed over to the carrier, you will receive a shipping confirmation and, if available, a tracking number.

Product Availability

Each product page includes the estimated order processing time.

If a product is made to order or temporarily unavailable, we will contact you and inform you of the estimated delivery date.

Order Changes

If you wish to modify your order, please contact us as soon as possible.

If your order has not yet been processed or dispatched, we will do our best to make the requested changes.

Can I place an order by e-mail?

Yes. Simply send your order to kontakt@hotel-supply.pl.

Please include the product codes and quantities, the shipping address, and your billing details.

We will issue a pro forma invoice, and once payment has been received, we will begin processing your order.

Need assistance?

If you have any questions or need support, please call us at +48 61 307 00 36. We will be happy to help.